Many times I heard the question what OS would be best to install or setup OTRS on. In this post I’ll give an answer.
Choose what fits you best
Typically, the answer is simple: it should be the operating system you (or your organization) is most comfortable with. If your organization is full of debian-lovers, please do install OTRS on Debian. If your organization is all about Microsoft Windows, by all means, go and use Windows. Short historical note: the Windows Installer for OTRS used to be kind of cumbersome and it was really not easy to upgrade OTRS on Windows, but this is no longer the case since the 3.0 installer was introduced in summer 2013.